It is time that the Venezuelan companies, especially its SMEs, to identify more with the changes, transformations, a trachea everything required to ensure competitiveness, customer satisfaction, opportunities and know the challenges, more in a very uncertain scenario, an uncertain, risky, to which I now manifest result of political instability, which has led to inflation, economic problems. a It is necessary that their management cares about fostering a change in the current organizational culture trachea have been developed, and does not guarantee success, achievement, conquest, For effective participation, knowing optimize their production processes are reflected in a excellent productivity and of course, a good quality of its products, disservice, customer satisfaction.
It is necessary to instill once and for all the need to encourage businesses within the total quality programs, agouti a everyone involved in your scope, impact, benefits. Where the train company to train their human resources in terms of total quality that is beneficial in productivity, operability of the organization to achieve competitiveness, winning markets, acceptance of products, the company must have as a competitive advantage to have a total quality program well defined, ensuring gains in productivity and in products offered, with a quality solution not only complies with national regulations, but international. a In the organizational culture of the company must receive the commitment to have a total quality in production processes, which in passing aa plans, actions, strategy one culture to ensure advantageous for all human resources working in the company. Culture is something to which all employees contribute.