Advanced reporting system to analyse and evaluate the customer orientation of training centres PerformNet launches new evaluation module for the ITCR (International Training Center rating = classification of customer orientation of training centres) before. Analog to the hotel classification for customer acquisition leading training centers use a rating system documented by Star, striking outward to reveal their level of performance in relation to customer orientation. So the same associated (E.g.: future participants, education broker, personnel officer, training officer,…) immediately, that a training center-star has more to offer than one without standardized grading. The written word in brochures or websites is only meaningful with an internationally valid certificate. If but the service orientation of training facility was evaluated in the scope of their services through an internationally proven and standardized classification, so this review has a higher job and significance as a no matter how well intentioned pure self assessment. Hotels of the upper quality segment have been long since embraced this procedure; and honestly: who goes on a business trip in a hotel not rated, if he can book a 3, 4, or 5 star – hotel at the same price? PerformNet has expanded the ITCR now a comprehensive analysis module. This involves not only general market comparisons; rather PerformNet faces point by point all the essential criteria of customer orientation the market average. The new version is used now.
The international training center rating is the standard already de facto. Customer orientation is the ITCR-based assessment market transparent. The leading training provider and great educational brokers have already introduced it, use it for the selection of the provider or are with us in conversation,”said Dr. Gerd Theobald, principal analyst and online marketing specialist of PerformNet AG in Heidelberg. A training management must now know how well their own organisation in the market is established and where Require a performance deficits. That’s why we have the analysis module expanded so, that the ITCR now not just a performance evaluation, but also as a guide element in modern education management can be used. Business development and marketing in the field of education are more than just a nice home, a colorful training plan or a fancy logo on the pen.
Business development and marketing must be carried under the history items by ROI evaluations, TCO considerations and marketing the USPs of the education provider. “” Who doesn’t understand and implement is out of place “, added Ulrich Hoffmann, CEO and Executive Research & development of PerformNet AG from Basel benchmarking – at a gloss PerformNet AG this Swiss company PerformNet AG with headquarters in 4142 Munchenstein is the world’s leading provider, analyzed using a benchmark-based method and its tools, training facilities and practices with measures the best” leads to the high-performance organization. The core of the products and services is Pulse rate benchmarking method and the best practices database developed by Ulrich Hoffmann”with data from over 350 performance analysis and performance improvement projects in the services sector.